Today I woke up to my Blackberry 8703 sitting with a white screen saying JVM 523 error reset. This was not a good start to the day. I fought with this error across my laptop and the internet for hours today and hope to save you hours trying to fix this.
One of the big problems with the newer Blackberry units is that there is no reset button. Everytime I tried to reset the damn thing I would watch as it would boot up and just as I was about to put in the password – flash – the JVM 523 error would come back.
So now that I have fixed it I will tell you how to get your blackberry up and running again. first of all know that you will lose all the data on the blackberry so if you have no backup, sorry, you will now have a clean slate to work with. Fortunatly I am on a BES server so this is not a big deal to me. OK, now that you know that your data is gone….letting it sink in there….you will be able to rescue your connectivity to the world in two steps with two pieces of data. OK here goes…
1. Download the latest Blackberry Handheld device software. I did a Google search for 8703e handheld device software bell (I use a Bell as my service provider) and then do the install. This will just install to your hard drive which is fine.
2. Download the javaloader.zip file. I decided to host it here in case I have this problem again. extract the javaloader.exe file to the root of your c: drive.
3. Now that you have this javaloader thingy it is time to run it and wipe your blackberry. Open a command prompt and go to the root of C: and run the javaloader with the following command javaloader -usb wipe and hit enter. You will be prompted by the javaloader for your password and then after the 10 second or so wipe you can reboot your Blackberry and it will come up with a blank screen.
4. Run your Blackberry Desktop software and do an application install selecting the core applications and now after a short time of loading you should get to reboot the Blackberry and you will be back in business.
Hope this helps but if not try going over to here. Where lots of poeple are fighting the same fight and may have more help that you may need.